Pre-Repair Checklist: Steps Before Auto Body Work

March 30, 2025

Want to avoid costly mistakes during auto body repairs? Start with preparation.

Here’s a quick checklist to ensure smooth and high-quality results:

  • Take Photos and Notes: Document all damage with clear photos and detailed notes.
  • Gather Documents: Collect insurance info, vehicle registration, warranty details, and service history.
  • Choose a Certified Shop: Look for I-CAR Gold Class, OEM, or ASE-certified repair shops.
  • Prepare Your Car: Clean out personal items, note existing issues, and organize your keys.
  • Understand Costs and Timeline: Get a detailed estimate and ask about repair duration.

Pro Tip: Always inspect the repairs before leaving the shop to ensure everything meets your expectations.

The Pre-Inspection Routine For Collision Estimating

Take Photos and Notes

Carefully document any damage to your vehicle's exterior. Snap photos from all four corners, ensuring each picture captures two sides of the car for clear reference. Alongside the photos, jot down detailed notes to provide additional context about the damage. This combination will help during the repair process.

Collect Required Documents

Make sure to gather all necessary paperwork beforehand to streamline the repair process and avoid any unnecessary delays.

Insurance Documents

Start by reaching out to your insurance company to get a claim number. Keep these documents handy for easy access:

  • Current insurance policy card
  • Claim number and adjuster contact information
  • Photos of the damage (you should already have these)
  • Copy of the police report (if applicable)

Having your claim number allows the repair shop to directly access your insurance estimate.

Vehicle Papers

Bring these key documents to confirm ownership and maintenance history:

  • Current vehicle registration
  • Valid driver's license
  • Recent maintenance records
  • Service history documentation
  • Vehicle title (if required by your state)

Check Warranty Status

Before proceeding with repairs, check if your vehicle is still under warranty. Locate your 17-digit VIN on the dashboard or door jamb.

"Perhaps the most direct way to find out is to contact a dealer for that make of car or the manufacturer itself." - Rick Cotta

Steps to verify your warranty:

  1. Contact your vehicle’s manufacturer or local dealership with your VIN.
  2. Provide the original sale date.
  3. Ask about warranty transfer terms.
  4. Check for active recalls through the NHTSA website.

Keep in mind that warranty coverage might differ for subsequent owners.

Once you have all the necessary documents, you’ll be ready to choose a repair shop that fits your needs.

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Find the Right Shop

Choosing the right repair shop involves checking certifications, understanding insurance processes, and knowing their policies on parts. Start by reviewing the shop's credentials.

Check Qualifications

Certifications are a good indicator of a shop's repair quality and technician training. Look for these key credentials:

  • I-CAR Gold Class: Only about 20% of repair shops nationwide hold this certification, highlighting their advanced technical skills.
  • OEM Certifications: These credentials confirm the shop meets the repair standards set by your vehicle's manufacturer.
  • ASE Certification: Technicians with this certification have passed rigorous testing and have proven work experience.

Also, check the shop's Better Business Bureau (BBB) rating to evaluate their customer service and business ethics.

Confirm Coverage

It's important to understand how the shop handles insurance and repair warranties. Here's what to check:

  • Direct Repair Status: See if the shop is a "direct repair facility" approved by your insurer.
  • Insurance Coordination: Make sure the shop works directly with your insurance company to streamline the process.
  • Repair Warranty: Get clear details about the warranty offered for repairs.

Ask About Parts

The parts used in repairs can affect both quality and cost. Here's a breakdown of common options:

Part Type Characteristics Typical Cost Difference
OEM Parts Made by the vehicle's manufacturer for a perfect fit Standard pricing
CAPA-Certified Independently tested to meet OEM standards Up to 50% less
Aftermarket Lower-cost parts with varying quality 20-50% less

Studies show only 25% of aftermarket parts meet OEM standards. Ask if the shop verifies part quality, uses CAPA-certified parts when OEM parts aren't available, and provides warranties for the parts they use.

Ready Your Vehicle

Once you've gathered all the necessary documents and chosen a repair shop, it's time to prepare your vehicle for drop-off. Taking these steps will help avoid mix-ups and speed up the repair process.

Clean Out Items

Before handing over your car, remove all personal belongings. Pay close attention to these areas:

  • Center console and glove box: Take out registration, insurance cards, and other important papers.
  • Trunk space: Clear out emergency kits, tools, and any personal items.
  • Door pockets and seat storage: Check for small items like electronics, sunglasses, or loose change.
  • Under seats: Look for anything that might have slid underneath.

Clearing your car ensures nothing gets misplaced or damaged during the repair.

Note Current Issues

Document your car’s current condition to differentiate between pre-existing issues and anything new. Here's what to check:

Area to Check What to Document Why It Matters
Mechanical Warning lights, strange noises Helps identify existing problems
Cosmetic Surface damage, dents Records the car's condition
Electronics Radio presets, seat positions Ensures proper restoration

If your vehicle has advanced security systems, be sure to:

  • Turn off any alarms.
  • Write down any special starting instructions.
  • Provide keyless entry codes, if applicable.

Organize Keys

  • Hand over your main key.
  • Keep a backup or valet key separate.
  • Remove any unnecessary keychains or accessories.
  • Make note of any special key-related procedures.

These preparations will make the repair process smoother for everyone involved.

Know What to Expect

Being informed about repair timelines and costs helps you avoid unexpected surprises. Here's how to navigate the repair process and set clear expectations.

Get a Detailed Cost Estimate

Ask for a written estimate that outlines all expenses. Typical repair costs include:

Repair Type Average Cost Range
Minor scratches $150 – $2,000
Bumper replacement $700 – $3,000
Side collision $300 – $10,000
Frame damage $10,000 – $30,000

Look over the estimate carefully and pay attention to:

  • Costs for parts (OEM vs. aftermarket options)
  • Labor rates and estimated hours
  • Charges for paint and materials
  • Any additional fees

Understand the Time Required

The time needed for repairs depends on the extent of the damage and the complexity of the work:

Repair Category Duration
Minor Collision 1–3 days
Major Collision 1–3 weeks
Paint Work 2–4 days (minor), 1–2 weeks (major)
Full Restoration 4–8 weeks or longer

Insurance reviews can add an extra 3–5 days to the process. Be sure to ask about:

  • The shop's current workload
  • How long it takes to order and receive parts
  • Possible delays from hidden damage
  • How often you'll get progress updates

Plan for a Final Inspection

When the repairs are done, take time to inspect the work thoroughly:

  1. Paint Quality
    • Check for accurate color matching and consistent texture.
    • Look for a uniform finish with no overspray.
  2. Repaired Areas
    • Verify proper panel alignment and even gap spacing.
    • Ensure the surface is smooth and all documented damage has been fixed.
  3. Functionality
    • Test doors, windows, and lights.
    • Confirm panels fit correctly and operate as they should.

If you notice any issues, bring them up with the repair supervisor right away. Clear communication ensures everything meets your expectations.

Conclusion

Taking the right steps before repairs can save you time, money, and unnecessary stress. At Dent Master Collision, we offer services like paintless dent repair, frame straightening, and auto painting. Our approach ensures your vehicle gets top-notch care while keeping you informed every step of the way.

Here’s a quick checklist to help you prepare:

  • Review your documentation: Make sure all relevant paperwork is in order.
  • Confirm required documents: Double-check that you have everything needed.
  • Verify repair estimates and timelines: Ensure you’re clear on costs and schedules.

These preparations allow us to deliver precise repairs and assist you with insurance claims and scheduling, making the process smoother and less disruptive to your day-to-day life.

By following these steps, you help make the repair process more efficient and improve the quality of your vehicle's restoration. From detailed photo documentation to final inspections, we’re committed to restoring your car’s condition and value.

Ready to get started? Contact Dent Master Collision in Lehi, Utah, to schedule your vehicle assessment and experience our dedication to quality repairs and outstanding service.

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